Privacy Policy
Last Updated: January 2025
1. Introduction
At Nanda Fincap, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our loan facilitation services.
By using our services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Personal Information
We collect information that you voluntarily provide when using our services:
- Identity Information: Full name, date of birth, gender, PAN number, Aadhaar number
- Contact Information: Email address, phone number, residential address
- Financial Information: Income details, employment information, bank statements, existing loan details
- Documentation: ID proofs, address proofs, salary slips, ITR documents
- Credit Information: Credit score, credit history (obtained with your consent)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referral source and exit pages
- Date and time of access
3. How We Use Your Information
We use the collected information for the following purposes:
- Loan Processing: To evaluate your loan eligibility and match you with suitable lenders
- Communication: To contact you regarding your application status and provide updates
- Verification: To verify your identity and the authenticity of documents
- Credit Assessment: To conduct credit checks with your consent
- Service Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send promotional offers (with your consent)
4. Information Sharing
We may share your information with:
- Lending Partners: Banks and NBFCs to process your loan application
- Credit Bureaus: CIBIL, Experian, Equifax for credit assessment
- Service Providers: Third-party vendors who assist in our operations
- Legal Authorities: When required by law or legal process
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement robust security measures to protect your information:
- Encryption: All data transmission is encrypted using SSL/TLS technology
- Access Control: Strict access controls limit who can view your information
- Secure Storage: Data is stored on secure servers with regular security audits
- Employee Training: Our staff is trained on data protection practices
- Monitoring: Continuous monitoring for unauthorized access attempts
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the details provided below.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Generally, we retain loan application data for 7 years after the last interaction, in accordance with financial regulatory requirements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email.
We recommend reviewing this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Nanda Fincap - Data Protection Officer
Email: privacy@nandafincap.com
Phone: +91 80 2345-6789
Address: 123, Financial District, Bangalore, Karnataka, India
We will respond to your inquiries within 30 days.